Auto Insurance Questions: How Long Does Roadside Assistance Take?


There is nothing worse than being stuck on the side of the road. While things are certainly better now that we all have cell phones, it still feels very dangerous to be trapped there. As well, it ruins your entire day. Who has time to wait hours and hours for help, or to walk to the nearest gas station? 

If you don’t want this to happen to you, you should add roadside assistance to your auto insurance policy before the nightmare scenario happens. Before you do, you probably have a few questions. Do you need it? How long does roadside assistance take? Pronto Insurance is here to answer it all!

What is Roadside Assistance?

Forbes tells us that cars older than 10 years are more than twice as likely to end up on the side of the road and more than four times as likely to need a tow. If you have an older car, you should definitely look into this. Roadside assistance provides care-free driving. It is available 24 hours a day, seven days a week, 365 days a year. When you add roadside assistance to any type of auto insurance policy, you will be provided with prompt service to assist you with:

  • Towing
  • Jump Starts
  • Tire Changes (with your inflated spare)
  • Vehicle Fluid Delivery (cost of fluids extra)
  • Lockout Assistance (cost of key cutting /replacement extra)
  • Concierge Service (emergency phone call support & assistance)

How Long Does Roadside Assistance Take?

Just how “prompt” is this service, though? How long will you be waiting for help to arrive? 

Not surprisingly, how long you wait for roadside service depends on what you’re calling from. If you’re broken down in the middle of a busy intersection, you’re going to get help a lot faster than if you get a flat tire down a winding country road miles out of town. 

That being said, the average wait time is around 30 minutes. However, it may take up to 50-60 minutes to get help, depending on the weather, distance, and the service needed.

Roadside Assistance Through Pronto Insurance

In addition to traditional benefits, like emergency roadside assistance, Pronto’s Roadside Assistance Program also includes many perks. These include customized trip routing and valuable hotel and rental car discounts throughout the United States. Pronto’s Roadside Assistance Program gives you the protection and confidence you need to safely reach your destination, plus even more.

Now that we’ve answered questions like how long does roadside assistance take, it’s time to add roadside assistance to your auto insurance policy. This feature provides you with peace of mind that would be impossible to have otherwise. Not only that, but a car insurance policy adds value to your vehicle

Whether it is homeowners insurance, car insurance, renters insurance, or anything else – it gives you the confidence that if anything goes wrong, Pronto Insurance will be there to make it right again!

Start Saving! It’s simple.


Buy Online!

Get cheapest insurance quotes instantly.
Location pin icon
Been here before? Review your quotes.

Call Our Agent

Our licensed agents are ready to help you save.